New to Tri-Cities

New to Tri-Cities

Find links to local programs, facilities & services to support newcomers in getting to know their community.

The Tri-Cities have many programs and services to help newcomers settle in their new homes. If you are new to the community and would like support, search for programs and services in your area here.

New to BC
Finding vital services for newcomers to the Tri-Cities area is easy, thanks to our partnership with NewToBC. By visiting the NewToBC site, you will be able to access information and materials, as well as find local services available in your area.

Arrival Advisor
Arrival Advisor is a free mobile app that helps refugees and immigrants in British Columbia find information and services to plan their settlement journey.

TechLink offers free IT and tech support over the phone and virtually to vulnerable members of the community in Metro Vancouver. The service will be able to help with general IT and tech-related queries.

Find information on community resources from recreation centres to early childhood programs and other new immigrant services.

Developed by Tri-Cities Early Childhood Development and Tri-Cities Middle Childhood Matters, this interactive map offers information about community services and organizations that are available to meet the needs of multicultural families living in the region.

Click here for the Community Resource Map.

Access to Recreation in Coquitlam

This section of the city’s website provides useful information on how to get involved in recreation activities in Coquitlam. It also includes a list of programs geared towards helping newcomers get involved in the community. These include the “Get Connected, Get Active,” “One-to-One Support,” “Grade 5 Get Active! and Grade 6 Stay Active! Program,” and “Low and No-Cost Programs.”

Access to Recreation in Port Coquitlam

In this section of the City of Port Coquitlam website, you can find virtual exercise classes, links to resources and online activity options for all ages. Check out the full library of videos and resources to enjoy fun and free ways to help you MOVE, CREATE and CONNECT.

Resident’s Guide to Municipal Services

Residents can find information about immigration settlement services, recreation services, the municipal government, and employment opportunities. The guide also includes information about bylaw enforcement, economic development, garbage and recycling, libraries, arts and cultural organizations, emergency preparedness, water and sewage services, public safety, building guidelines, taxes and utilities, business licences, winter snow clearing, dog licences and cat ID registration in English, Korean, Chinese and Farsi.

Parks and Recreation in Port Moody 

This section of Port Moody’s website provides information about all parks in the city, recreation programs for all ages, wildlife and the natural environment.

Maternity Hub

A resource for expectant families, the Maternity Hub in Fraser Northwest is a Shared Care initiative brought to you by your local prenatal healthcare providers.

Find a Doctor in the Tri-Cities

Are you a Tri-Cities resident in need of a family doctor? The Fraser Northwest Division of Family Practice will try to match you with one. Visit this site for more information.


Pathways is a new web-based directory that connects family doctors and specialists to streamline referrals. Pathways was developed by the Fraser Northwest Division of Family Practice, where it was piloted successfully and found to offer genuine solutions to GP-specialist referral issues.

Fraser Northwest Virtual Clinic

Fraser Northwest Primary Care Network offers access to primary care for those with or without a doctor. Visit the Fraser Northwest Primary Care Network Virtual Clinic and see one of their physicians today.

HealthLink BC

HealthLink BC, your provincial health line, is as close as your phone or the web any time of the day or night, every day of the year. 

COVID-19 Alert App

COVID Alert is Canada’s free exposure notification app. The app uses Bluetooth to exchange random codes with nearby phones. Every day, it checks a list of random codes from people who tell the app they tested positive. If you’ve been near one of those codes in the past 14 days, you’ll get a notification. Nobody will get any information about you or the time you were near them.

Mental Health Resources

  • BC Mental Health Support Line: 310-6789
  • Vancouver Coastal Regional Distress Line: 604-872-3311
  • BC Online Chat Service for Adults: (Noon to 1am)
  • SHARE Family & Community Services Counselling: 604-937-6969
  • ACT2 Child & Family Services (Trauma Counselling): 604-937-7776
  • Tri-City Transitions Crisis Line: 604-492-1700/ 1-800-563-0808
  • PLEA Community Services (Support for transgendered and questioning youth & families): 604-871-0450
  • Spirit of Children Society (Support for Indigenous communities): 604-524-9113

Mental health is an important aspect of our well-being. With the current pandemic, social isolation and stress can impact our mental health. Tri-Cities Local Immigration Partnership has prepared a Self-Care Tips Guide, containing some resources on stress management and self-care, with some specific information to support community members and service providers.

Tri-Cities Food & Meal Programs

Food & meal programs available in the Tri-Cities.

Food Banks

The SHARE Food Bank provides direct food support to supplement the diets of hundreds of individuals and families each week in the Tri-Cities.

Community Meals & Food Bank Services

Westcoast Family Centres has put together this list of community meals & food bank services that include those available in the Tri-Cities.